Arrrrggghhh

No, Agrhhhh is not a typo. Arghhh is the driving force behind our company.

Have you worked with a web marketing company whose customer service skills were lacking?  What has happened to the concept of servicing the customer?  Our industry seems to pride itself on providing lackluster service.

Call us old fashioned, but we believe in striking a balance between taking care of our team and taking care of the customer.  We believe in philosophies perpetuated in books like “Raving Fans” and “Good to Great”, for these books are the cornerstones of successful companies who believe in doing the right by the customer.

We believe that we can provide a better future for our clients.  Every business we work with has unique nuances requiring a unique approach.  “One size fits all” is a recipe for disaster.  We know this first hand, because we used to be one of those companies years ago.  In our evolution we realized that working hand in hand with our clients is more rewarding than turning a quick buck.  We learned that why we do something is more important than what we do, and we learned that lasting relationships ultimately drive our customer’s success.

All too often do people in our industry hide behind laptop screens and ignore the human interaction that is ultimately necessary to build lasting relationships.  It’s not surprising that customers jump from company to company trying to find one that actually cares and delivers. It’s not uncommon to hear new potential clients rejoice with surprise that we actually respond to their needs.

We have a sign in our office which states: “We don’t just build links, we build relationships.”  That is a philosophy we have internalized in our organization.  We aren’t just a marketing service.  We believe in being an extension of your company.  You look to us for advice and we strive hard to deliver on your needs.

We believe that we serve a bigger purpose.  We believe we can make a difference in your life and we approach every client from that point of view.  That is what drives us every day, especially when we help businesses with their SEO.

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